Friday, September 10, 2021

fastrak customer service number orange county

A picture of the license plate will be captured at the toll plaza and payment for your tolls will be made electronically. Your use of these bridges will automatically enroll you in our TollPass™ Service. Your credit card or debit card on file with the rental agreement will be charged for all tolls plus a TollPass™ Convenience Charge of $3.95 per usage day, not to exceed $19.75 per rental period. There is no TollPass™ Convenience Charge on rental days that you don't use a toll road. Express lanes in California use electronic toll collection service. The toll rates are displayed overhead on the electronic pricing signs.

fastrak customer service number orange county - A picture of the license plate will be captured at the toll plaza and payment for your tolls will be made electronically

Toll payment can be done through a FasTrak account and a well-mounted set toll tag. FasTrak® is the statewide toll collection system used to pay tolls electronically in California. With a FasTrak transponder and an account, you can pay tolls electronically on every tolled bridge, lane and road in California, eliminating the need to stop and pay cash at toll booths. All vehicles, including carpoolers, must have a properly mounted FasTrak transponder issued by a California toll agency for toll collection.

fastrak customer service number orange county - Your use of these bridges will automatically enroll you in our TollPass Service

A transponder can be used to pay tolls on every tolled bridge, lane and road in California. Tolls on the 91 Express Lanes cannot be paid via license plate or with cash. FasTrak is the statewide toll collection system used to pay tolls electronically in California. FasTrak lets customers pay their tolls electronically on the I-15 Express Lanes and South Bay Expressway in San Diego County, and any toll road, bridge, or express lane in California bearing the FasTrak logo. FasTrak lets customers pay their tolls electronically on the I-15 Express Lanesand South Bay Expresswayin San Diego County, and any toll road, bridge, or express lane in California bearing the FasTrak logo.

fastrak customer service number orange county - Your credit card or debit card on file with the rental agreement will be charged for all tolls plus a TollPass Convenience Charge of 3

Each toll agency in Southern California has their own billing and customer service center. For convenience, all toll facilities in the San Francisco Bay Area instead share the same billing and customer service center. Although anybody with a FasTrak transponder can use it to pay tolls on any California toll facility using the system, people are encouraged to open their accounts with the local agency in charge of the one that they use the most. Each center establishes its own fee and discount structures, and people may be charged a fee if the majority of their FasTrak use occurs elsewhere. Currently, FasTrak transponders are not compatible with E-ZPass and other ETC systems used in other states because they use a different specification than Title 21.

fastrak customer service number orange county - There is no TollPass Convenience Charge on rental days that you don

If a vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, a violation enforcement system triggers cameras that capture photos of the vehicle and its license plate for processing. If the license plate is registered as belonging to a FasTrak user, the account is debited only the toll charge, and no penalty is charged. Otherwise, a toll violation notice is sent to the registered owner of the vehicle.

fastrak customer service number orange county - Express lanes in California use electronic toll collection service

In the case of drivers whose vehicles are company owned or leased, as long as the vehicle license plates are properly listed, the violations will be sent to the registered owner and not the employee driver. Toll roads in California vary in style of both toll collection and transponders. One thing that does connect them all is a system known as FasTrak. All tolling agencies use this system even though their cost and use varies.

fastrak customer service number orange county - The toll rates are displayed overhead on the electronic pricing signs

Any FasTrak transponder can be used on any California toll road or bridge. Most agencies also have a minimum charge each month or some form of monthly fee. The 91 Express Lanes, for example, has a no-fee account for motorcycles and HOV-3 vehicles.

fastrak customer service number orange county - Toll payment can be done through a FasTrak account and a well-mounted set toll tag

This page will include detailed information about how to contact each one in Southern California and what the basics are regarding use of their roadways. FasTrak® is a pre-paid electronic toll collection system that allows drivers to pay tolls automatically while driving at highway speeds through designated FasTrak lanes. You can also use FasTrak to pay tolls on the eight Bay Area toll bridges, for parking at the San Francisco International Airport and on toll roads displaying the FasTrak logo in Southern California.

fastrak customer service number orange county - FasTrak is the statewide toll collection system used to pay tolls electronically in California

FasTrak is, by far, the easiest and preferred way to pay tolls on every tolled bridge, lane and road throughout the state. In California, there are eleven agencies operating toll facilities. For information about local agencies, how to pay tolls, sign up for an account or address a violation notice, please click on the relevant tolling location.

fastrak customer service number orange county - With a FasTrak transponder and an account

A convenient way to pay for tolls on Southern California toll roads or for parking at San Francisco International Airport. Tolls will be charged to your credit card each time you cross a toll bridge. License Plate Accounts identify your car by your license plate number. When properly mounted, your FasTrak toll tag will allow you to pay tolls electronically at any FasTrak-designated toll facility located on all Bay Area toll bridges, express lanes and SFO parking facilities.

fastrak customer service number orange county - All vehicles

FasTrak toll tags can also be used at all toll locations in Southern California. FasTrak is a pre-paid electronic toll collection system that allows drivers to pay tolls automatically while traveling at highway speeds through designated lanes; it is the one and only electronic toll collection system used in California. TCA operates The Toll Roads, the largest network of toll roads in the state, comprised of the 73, 133, 241 and 261 Toll Roads in Orange County, Calif. As drivers pass toll points or get on a ramp entering or exiting the toll road, an electronic reader scans for a transponder and charges the associated account.

fastrak customer service number orange county - A transponder can be used to pay tolls on every tolled bridge

If you don't have a transponder, a camera will take a photo of your car's license plate and wait for you to pay online. Since 2014, there have been no attendants posted in toll booths to take payments. There has been a recent push to strictly use open road tolling only. The Golden Gate Bridge began requiring electronic payments for all tolls in March 2013, and all the Orange County toll roads run by TCA likewise did the same in May 2014. For those who do not carry a FasTrak transponder, both the Golden Gate Bridge District and TCA offer toll-by-plate accounts, and accept one-time payments via online or by phone.

fastrak customer service number orange county - Tolls on the 91 Express Lanes cannot be paid via license plate or with cash

All of California's HOT lanes only use open road tolling; cash is no longer accepted. And, if you drive a lot and are looking for a new toll payment account without a transponder or toll tag, you've come to the right place! With an Uproad app account, you'll pay tolls with your mobile phone.

fastrak customer service number orange county - FasTrak is the statewide toll collection system used to pay tolls electronically in California

In California, the preferred method to pay tolls is Fastrak toll tag. Some toll roads, bridges and other toll facilities also accept Pay-by-plate , cash, phone or by mail. When the Metro ExpressLanes opened in Los Angeles in late 2012, it introduced FasTrak transponders with a special switch that indicates the number of occupants in the vehicle. For the convenience of their FasTrak customers in the Greater Los Angeles urban area who may also use the Metro ExpressLanes, TCA began offering switchable transponders in 2013, and the 91 Express Lanes followed suit by 2015.

fastrak customer service number orange county - FasTrak lets customers pay their tolls electronically on the I-15 Express Lanes and South Bay Expressway in San Diego County

The Bay Area FasTrak Customer Center then started to offer switchable transponders, under the name "FasTrak Flex", in summer 2015. In other HOT lane facilities, drivers "declare" that they are a carpool by covering their FasTrak transponder in a mylar bag. A toll collected based on a license plate is called an Image Toll and can be identified on the customer statement by noticing the license plate number listed instead of the transponder number. If one fails to correctly list license plates on their account, the FasTrak customer will receive toll violation notices as if they were another driver. Conversely, a license plate should be removed from an account after a change in ownership, otherwise resulting in paying for another driver's tolls via the Image Toll process.

fastrak customer service number orange county - FasTrak lets customers pay their tolls electronically on the I-15 Express Lanesand South Bay Expresswayin San Diego County

Already have your own California FasTrak® or ExpressAccount®? You may use your personal FasTrak®account to pay tolls while driving a rental car in California. Just add your rental vehicle's license plate to your FasTrak®account prior to driving.

fastrak customer service number orange county - Each toll agency in Southern California has their own billing and customer service center

If you have an ExpressAccount®, add your rental vehicle's license plate to your account prior to driving the 73, 133, 241, 261 Toll Roads in Orange County. Cash payment is accepted only at S Bay Expressway toll road of California. You can pay tolls in cash at all the toll bridges in California along with the 17 Mile Drive as well.

fastrak customer service number orange county - For convenience

Starting May 1, 2007, commuters not using their transponder to pay tolls on the I-15 in San Diego will be charged a new monthly fee to offset the cost of maintaining their account. Customers who use the I-15 lanes regularly will not be affected by this change. Customers who spend at least $4.50 per month in tolls for accounts with a single transponder will not pay any lease or account maintenance fees. As the vehicle enters the toll lane, sensors detect the vehicle. The two-antenna configuration reads a transponder mounted on the vehicle's windshield. As the vehicle passes through the exit light curtain , it is electronically classified by the treadle based on the number of axles, and the ETC account is charged the proper amount.

fastrak customer service number orange county - Although anybody with a FasTrak transponder can use it to pay tolls on any California toll facility using the system

If the vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, the system classifies it as a violator and cameras take photos of the vehicle and its license plate for processing. The system is used in California on toll roads, toll bridges, high-occupancy toll lanes along the California Freeway and Expressway System. In 1990, California State Legislature passed Senate Bill 1523 to allow Caltrans to develop the system for the Freeway and Expressway System. It was not until the late 1990s that the system was officially ready to launch. Avery said she likes the fact motorists won't have to set up prepaid accounts.

fastrak customer service number orange county - Each center establishes its own fee and discount structures

Instead, they will be able to drive without stopping and pay tolls with a debit or credit card online, or via a Toll Roads app, after making a trip. A FasTrak toll tag pays tolls electronically on all eight toll bridges in the San Francisco Bay Area. Call FasTrak or Pay Toll - your account needs more funds to pay the required amount using FasTrak. Additionally, you can sign up for Uproad after you take a toll road, but within the typical time frame required to pay the fee.

fastrak customer service number orange county - Currently

For example, if you have 5 days to pay, you could sign up for Uproad on day 2 after you take the toll and it is expected to handle the payment for you before the deadline. The South Bay Expressway, a name which formerly applied to another nearby freeway, is the newest toll road in Southern California. Running along State 125 from State 54 south to State 905, it is a part of the "Outer Loop" bypass of San Diego from the international border to points north.

fastrak customer service number orange county - If a vehicle does not have a transponder

There are mainline toll booths, albeit not manned, just north of State 905. Cards and cash are accepted at all toll booths along the route. Vehicles with transponders get a discounted toll and are not required to stop. There is also a "pay-by-plate" option available when you do not pay the toll on the roadway itself. Just add your rental car's license plate number to your account for the period you are driving the car.

fastrak customer service number orange county - If the license plate is registered as belonging to a FasTrak user

Tolls will be collected through the cameras reading your rental car's license plate. FasTrak is the electronic toll collection system used in the state of California in the United States. The system is used statewide on all of the toll roads, toll bridges, and high-occupancy toll lanes along the California Freeway and Expressway System. The other way to set up a FasTrak account is to pick up a toll tag at a convenient FasTrak retail location. You can then activate the toll tag by finishing the account enrollment process online or over the phone with one of FasTrak's friendly customer service representatives.

fastrak customer service number orange county - Otherwise

The bill, which totals at $27,347.10, was the result of 141 express lane trips and fines. Aanestad says the bill should only be a relatively-paltry $687.10 from the tolls alone, and the rest is padded out with fines that stem from a credit card issue. OCTA says if there is an issue with an account holder's credit card on file, then they "go above and beyond" to let their customers know. "We're not in the business of collecting toll violations," said OCTA spokesman Joel Zlotnik. If you would like to cancel your FasTrak toll account, follow the cancellation instructions below. If you go through a Fastrak lane without a toll tag mounted properly, you run the risk of a violation if the license plate is not accurate on your account, or if your account is at a $0 or negative balance.

fastrak customer service number orange county - In the case of drivers whose vehicles are company owned or leased

More importantly, California Highway Patrol can pull you over and give you a citation for toll evasion. The FasTrak sticker transponders will be available for free to ExpressAccount customers starting in September. In addition, TCA is launching a frequent-driver discount program with the rollout of the new sticker transponder.

fastrak customer service number orange county - Toll roads in California vary in style of both toll collection and transponders

Prepaid FasTrak account holders will earn a $1 discount on each toll transaction when they spend $40 or more in a month driving the 73, 133, 241, or 261 toll roads. The bandage-size stickers cost less to produce, and the TCA is eliminating the monthly account maintenance fee for account holders. Use your existing California FasTrak® or ExpressAccount® Add your rental vehicle's license plate to your FasTrak® account or ExpressAccount® prior to driving the 73, 133, 241 or 261 Toll Roads in Orange County. Our TollPass™ Service applies to the 73, 133, 241 and 261 toll roads only.

fastrak customer service number orange county - One thing that does connect them all is a system known as FasTrak

SANDAG maintains more than 19,000 FasTrak accounts representing nearly 30,000 solo drivers enrolled to use the I-15 FasTrak lanes. FasTrak makes it convenient for customers to use any FasTrak toll road or bridge with the same device throughout California. There currently are five toll facilities in California that use FasTrak.

fastrak customer service number orange county - All tolling agencies use this system even though their cost and use varies

On March 23, 2007, SANDAG approved the new I-15 FasTrak® pricing program to curb the increasing cost of account maintenance for non-users of the system. Since the FasTrak program was launched in 1997, SANDAG has provided free accounts with no enrollment fees and no minimum usage charges. As a result, a number of current customers remain enrolled despite little to no use of the FasTrak lanes that run in the median of Interstate 15 between State Routes 56 and 163.

fastrak customer service number orange county - Any FasTrak transponder can be used on any California toll road or bridge

SANDAG officials noted that a growing number of customers sign up for the service but seldom use it. About half of the customers enrolled with SANDAG made fewer than 10 trips last year on I-15. Many of these customers primarily used toll roads in Orange County. If you don't have a transponder or if your FasTrak account doesn't have sufficient funds, you have to pay your toll within five days of driving the roads.

fastrak customer service number orange county - Most agencies also have a minimum charge each month or some form of monthly fee

If you don't, you will receive a violation notice in the mail, which means you will have to pay a fine of $57.50, plus the original toll. Contrary to the 91 Express Lanes or Los Angeles County toll lanes, there is no carpool discount when driving the 73, 133, 241 or 261. However, those with FasTrak transponders get a $1-per-toll discount if they incur at least $40 a month in tolls on The Toll Roads. Also, there is no longer a monthly maintenance fee charged to FasTrak accounts.

fastrak customer service number orange county - The 91 Express Lanes

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